Terms and Conditions – Grand Mondial Casino New Zealand
Welcome to Grand Mondial Casino. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using the Grand Mondial Casino website, you confirm that you have read, understood, and agreed to be bound by these Terms. These Terms are applicable to residents of New Zealand and may be updated from time to time. It is your responsibility to review them regularly.
2. Eligibility and Legal Compliance
To use the services provided by Grand Mondial Casino, you must be at least 18 years of age or the legal age for gambling in your jurisdiction, whichever is higher. It is your responsibility to ensure that online gambling is permitted in your jurisdiction. Grand Mondial Casino reserves the right to request proof of age and to suspend or terminate accounts where age verification is not provided.
3. Account Registration
To participate in gaming activities, you are required to register an account with accurate and complete information. You agree to update your details as required to keep them current. Each player may only register one account. Multiple accounts held by the same individual may be closed, and any winnings may be voided. The security of your account credentials is your responsibility, and you must not share your password or allow any other person to access your account.
4. Account Verification
Grand Mondial Casino reserves the right to verify your identity at any time. This may include providing identification documents, proof of address, and payment method verification. Failure to provide requested verification may result in account suspension, closure, or withholding of funds.
5. Deposits and Withdrawals
Deposits can be made using the payment methods available on our website. All funds deposited must be from a payment source registered in your own name. Withdrawals will only be processed to the same account or payment method used for deposits, where possible. Grand Mondial Casino may apply minimum and maximum limits for deposits and withdrawals. Withdrawal requests may be subject to verification checks and processing times may vary. Fees may apply to certain transactions, as detailed on the payment page.
6. Bonus Terms
All bonuses, promotions, and offers are subject to specific terms and wagering requirements, which are detailed in the relevant promotional materials. Bonus abuse, including but not limited to creating multiple accounts to claim bonuses, is strictly prohibited. Grand Mondial Casino reserves the right to modify, suspend, or withdraw any bonus or promotion at its discretion.
7. Responsible Gaming
Grand Mondial Casino is committed to responsible gaming. Players can set personal limits, self-exclude, or seek assistance via the responsible gaming tools provided on the website. If you believe you may have a gambling problem, please contact our support team or seek help through recognized support organizations. The casino reserves the right to impose limits or restrictions where necessary to promote responsible gaming.
8. Prohibited Activities
You are prohibited from engaging in fraudulent, collusive, or unlawful activities, including but not limited to money laundering, use of automated software (bots), or attempting to manipulate games. Any such behavior may result in suspension or termination of your account and forfeiture of winnings. Grand Mondial Casino cooperates with regulatory and law enforcement authorities to investigate any suspicious activities.
9. Software and Intellectual Property
All content, software, and materials available on the Grand Mondial Casino website are the property of the casino or its licensors. You are granted a limited, non-transferable, non-exclusive license to use the software solely for participating in games as provided on the website. Any unauthorized use, reproduction, or distribution of the website content or software is strictly prohibited.
10. Privacy Policy
Grand Mondial Casino is committed to protecting your privacy. Your personal data is collected, processed, and stored in accordance with our Privacy Policy, which forms part of these Terms. We will only use your information for lawful purposes and as necessary to provide our services, prevent fraud, and comply with legal obligations.
11. Limitation of Liability
Grand Mondial Casino provides its services on an “as is” and “as available” basis. We make no warranties or representations regarding the website’s uninterrupted availability, accuracy, or reliability. To the maximum extent permitted by law, Grand Mondial Casino shall not be liable for any losses or damages arising from the use of our services, including, but not limited to, loss of profits, data, or business interruption. You agree that your use of the website is at your own risk.
12. Account Closure, Suspension, and Termination
You may request the closure of your account at any time by contacting customer support. Grand Mondial Casino reserves the right to suspend, restrict, or terminate your account at its sole discretion if you breach these Terms, provide false information, or are suspected of fraudulent activity. In such cases, any balance or winnings may be withheld subject to investigation.
13. Changes to Terms and Conditions
Grand Mondial Casino reserves the right to amend these Terms at any time. Any changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised Terms. It is your responsibility to review these Terms regularly for updates.
14. Governing Law and Jurisdiction
These Terms and any disputes arising under them are governed by the laws of New Zealand. You agree to submit to the exclusive jurisdiction of the courts of New Zealand for the resolution of any disputes related to your use of the website or these Terms.
15. Contact Information
If you have any questions or require clarification regarding these Terms and Conditions, please contact our customer support team using the details provided on the website.
16. Entire Agreement
These Terms and Conditions, together with the Privacy Policy and any additional terms relating to bonuses or promotions, constitute the entire agreement between you and Grand Mondial Casino regarding your use of the website and services.